Shipping & Returns
Shipping & Delivery
All domestic, Mexico and Canada orders are shipped via UPS Ground. Rates are calculated through UPS calculator. Please note that UPS does not deliver to APO/FPO addresses or P.O boxes.
For domestic, Mexico and Canada orders, please allow 1 - 3 business days for order processing and payment verification, and an additional 7-10 business days for delivery.
International orders will be shipped via USPS International First Class. Delivery time for International orders may take up to three weeks and may vary depending on country. Please contact us if faster international shipping service is needed.
For international orders, Baltimore is not responsible for any international customs, duties or brokerage fees that may be imposed. Please check with your local customs office about rules and regulations that may apply to you.
Periodically check back with our website for any updates regarding our shipping policies. Please contact us at the below address for any questions regarding shipping:
customercare@tbaltimore.com
Product Availability
Although availability may be indicated on our site, we cannot guarantee product availability or immediate delivery. We reserve the right, without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order.
Our Simple, No Hassle Refund Policy
If you're not 100% satisfied with any item you purchase from Baltimore, return the unworn and unwashed items for a refund or exchange within 30 days of purchase. Refunds will be processed in the form of the original payment. Returns are processed the same day it is received. Please contact us at the below address for authorization and instructions for returns and exchanges:
customercare@tbaltimore.com
Please note, all returns must be included in original packaging accompanied by a copy of the order invoice. We cannot approve any returns/exchanges over 30 days old.
We will not accept any packages sent without authorization, any shipments received that have not been authorized will be refused/shipped back.